Privacy Policy
Last updated: June 2026.
1. Introduction
DEVSIDE SRL ("DEVSIDE", "we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request our services or otherwise interact with us. By using our website or services, you acknowledge this Privacy Policy.
2. Data Controller
DEVSIDE SRL, Avenue Jean-François Debecker 107, 1200 Brussels, Belgium. Email: hello@devside.com. DEVSIDE acts as the Data Controller for the personal data described in this Policy.
3. Personal Data We Collect
We may collect the following categories of personal data: Contact Information (name, email address, phone number, company name, job title); Project Information (project requirements, technical specifications, business information, communication history); Technical Information (IP address, browser type, device information, operating system, website usage information); Billing Information (company details, VAT number, billing address, payment-related information).
4. How We Collect Data
We collect personal data when you contact us through our website, send us an email, request a quotation, become a client, subscribe to updates, interact with our website or communicate with our team.
5. Legal Basis for Processing
We process personal data based on: Contractual Necessity — to provide requested services and fulfill contractual obligations; Legitimate Interests — to operate, secure and improve our business and services; Legal Obligations — to comply with applicable laws, accounting obligations and tax regulations; Consent — where required by law, including for marketing communications and certain cookies.
6. Purposes of Processing
We may process personal data for responding to inquiries, preparing quotations, providing development services, project management, invoicing and accounting, customer support, service improvement, website analytics, legal compliance, and fraud prevention and security.
7. Artificial Intelligence Services
Certain projects may involve the use of artificial intelligence services provided by third-party providers. When authorized by the Client, data may be processed through AI platforms for content generation, software development assistance, automation and data analysis. DEVSIDE takes reasonable measures to avoid sharing confidential information unnecessarily with AI providers. Clients remain responsible for verifying outputs generated through AI systems.
8. Data Sharing
We do not sell personal data. We may share information with trusted service providers when necessary, including cloud hosting providers, payment processors, accounting providers, analytics providers, email service providers and development and deployment platforms. All service providers are required to maintain appropriate confidentiality and security measures.
9. International Transfers
Some service providers may process data outside the European Economic Area (EEA). Where applicable, DEVSIDE relies on appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.
10. Data Retention
We retain personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes and enforce agreements. Accounting and invoicing records may be retained for periods required by Belgian law.
11. Security Measures
We implement reasonable technical and organizational measures to protect personal data, including encrypted communications where appropriate, secure hosting environments, access controls, authentication procedures and regular software updates. No transmission or storage system can be guaranteed to be 100% secure.
12. Your Rights
Under GDPR, you may have the right to access your personal data, rectify inaccurate information, erase your personal data, restrict processing, object to processing, request data portability and withdraw consent at any time. Requests may be sent to hello@devside.com.
13. Complaints
If you believe your data protection rights have been violated, you may lodge a complaint with the Belgian Data Protection Authority.
14. Third-Party Websites
Our website may contain links to third-party websites. DEVSIDE is not responsible for the privacy practices of external websites.
15. Changes to this Policy
DEVSIDE reserves the right to update this Privacy Policy at any time. The latest version will always be available on our website.
16. Contact
DEVSIDE SRL, Avenue Jean-François Debecker 107, 1200 Brussels, Belgium. Email: hello@devside.com.