General Terms & Conditions
These General Terms and Conditions govern all services provided by DEVSIDE SRL. Last updated: June 2026.
1. Company Information
DEVSIDE SRL, registered with the Belgian Crossroads Bank for Enterprises under number 0892.864.907, having its registered office at Avenue Jean-François Debecker 107, 1200 Brussels, Belgium. These General Terms and Conditions govern all quotations, proposals, agreements, services, software developments, mobile applications, websites, consulting assignments, maintenance services and other deliverables provided by DEVSIDE. Acceptance of a quotation, purchase order, invoice or commencement of work implies full acceptance of these Terms.
2. Quotations and Orders
All quotations are valid for fifteen (15) calendar days unless otherwise stated. A project commences only after written acceptance of the quotation, receipt of the agreed advance payment, and receipt of all necessary information. Any work not included in the quotation is additional and invoiced separately. Verbal agreements are only binding upon written confirmation by DEVSIDE.
3. Payment Terms
Unless otherwise agreed: 50% upon quotation acceptance; 40% upon delivery of the beta version; 10% upon final delivery. Invoices are payable within fourteen (14) calendar days. Overdue invoices automatically incur interest at 12% per annum and a fixed indemnity of 15% of the outstanding amount (minimum €125). DEVSIDE reserves the right to suspend all services until outstanding amounts are paid in full.
4. Client Responsibilities
The Client undertakes to provide accurate and complete information, all required content and assets, timely review of deliverables, and a single decision-maker. The Client guarantees ownership of or valid authorisation to use all materials supplied, and shall indemnify DEVSIDE against any third-party claims relating to such materials.
5. Scope Changes
Any request after quotation acceptance that alters specifications, functionality, design, integrations or timeline constitutes a change request. DEVSIDE reserves the right to revise pricing and delivery dates and issue a supplementary quotation. No additional work shall be performed without prior Client approval.
6. Intellectual Property
All source code, designs, documentation and project materials remain the property of DEVSIDE until all invoices are paid in full. Upon full payment, ownership of specifically developed deliverables transfers to the Client. Development frameworks, reusable libraries, templates, methodologies and third-party software remain the exclusive property of DEVSIDE or their respective owners. DEVSIDE retains the right to reuse its know-how and generic code modules in future projects.
7. Portfolio Rights
Unless expressly prohibited in writing, DEVSIDE may display the Client's name, logo and project description in its portfolio, website, social media and marketing materials. No confidential information shall be disclosed.
8. Acceptance of Deliverables
Deliverables are deemed accepted when expressly approved, deployed to production, or made available without formal rejection within fourteen (14) calendar days. Objections must be submitted in writing with sufficient detail. Failure to provide feedback within fourteen (14) days constitutes irrevocable acceptance.
9. Testing and Validation
The Client is responsible for validating all deliverables prior to production deployment. Defects reported after acceptance may be treated as maintenance requests and invoiced separately. Unless otherwise agreed, DEVSIDE operates under a best-efforts obligation and does not guarantee commercial success, App Store approval, search engine rankings, user adoption or uninterrupted operation.
10. Bug Fix Warranty
DEVSIDE provides a thirty (30) calendar day warranty following final delivery, covering reproducible defects directly attributable to its development work. This warranty excludes feature requests, design changes, third-party modifications, OS or browser updates, API changes, user errors and hosting issues.
11. Third-Party Services
Many projects rely on third-party providers including Apple, Google, AWS, Firebase, Stripe, OpenAI, Anthropic and Microsoft. DEVSIDE shall not be liable for any interruption, suspension, modification, rejection, pricing change or termination of third-party services.
12. App Store and Marketplace Approval
Publication on the Apple App Store, Google Play Store or any other marketplace is subject to the policies and decisions of those platforms. DEVSIDE does not guarantee approval, continued availability or ranking. Work required following platform rejection may be invoiced separately.
13. Artificial Intelligence Services
Where a project incorporates AI technologies, DEVSIDE does not guarantee the accuracy, completeness, legality or reliability of generated outputs. The Client remains solely responsible for verifying and validating all AI-generated content before use.
14. Hosting, Security and Credentials
Unless expressly agreed otherwise, DEVSIDE is not responsible for hosting, backups, cybersecurity monitoring or disaster recovery. The Client is solely responsible for passwords, API keys, certificates, cloud accounts and administrative credentials. DEVSIDE shall not be liable for losses resulting from compromised credentials supplied by the Client.
15. Delays
Delivery dates are estimates only and do not constitute binding obligations. DEVSIDE shall not be liable for delays resulting from late Client feedback, incomplete information, third-party services, force majeure or marketplace approval processes. No delay shall entitle the Client to compensation, damages or contract termination.
16. Project Suspension and Abandonment
If the Client fails to provide feedback or approvals for more than thirty (30) consecutive days, DEVSIDE may suspend the project. If inactive for more than ninety (90) consecutive days due to the Client, DEVSIDE may consider the project abandoned. Reactivation may require a new quotation and additional fees.
17. Cancellation
If the Client cancels after commencement, all payments received remain non-refundable, completed work is invoiced, and work in progress is invoiced proportionally. DEVSIDE reserves the right to terminate immediately in the event of material breach or non-payment.
18. Limitation of Liability
DEVSIDE is only liable in cases of intentional misconduct or gross negligence. DEVSIDE shall never be liable for loss of revenue, profits, business opportunities, goodwill, data, or indirect or consequential damages. DEVSIDE's total liability shall never exceed the total amount paid by the Client under the relevant project.
19. Confidentiality
Both parties agree to keep confidential all non-public commercial, technical, financial and operational information exchanged during the project. This obligation survives termination of the contractual relationship.
20. Non-Solicitation
The Client shall not directly or indirectly solicit, recruit, hire or engage any employee, contractor or subcontractor introduced through DEVSIDE during the project and for three (3) years following its completion. Breach entitles DEVSIDE to liquidated damages equal to three (3) times the total project value, without prejudice to additional damages.
21. Severability
Should any provision of these Terms be declared invalid or unenforceable, the remaining provisions shall remain fully valid and enforceable.
22. Governing Law and Jurisdiction
These Terms are governed exclusively by Belgian law. Any dispute shall fall under the exclusive jurisdiction of the courts of Brussels, Belgium. Proceedings may be conducted in French. Last updated: June 2026.